Job Description
Join our vibrant team at Urban Retail Collective as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship downtown Columbus location. This flexible role offers competitive pay and the opportunity to work in a dynamic retail environment while developing valuable customer service skills. Perfect for students, career changers, or those seeking supplemental income.
As a key member of our team, you'll create memorable shopping experiences through personalized assistance and product knowledge. We provide comprehensive training and a supportive work culture focused on growth and recognition. This position includes weekday and weekend shifts with evening availability required.
Responsibilities
- Deliver outstanding customer service through attentive product demonstrations and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage visual merchandising to maintain an inviting and organized store environment
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to achieve daily sales targets and operational goals
- Support inventory management through stock replenishment and cycle counting
- Adhere to all safety and loss prevention standards
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication skills with a friendly, approachable demeanor
- Ability to stand for extended periods and handle light physical tasks
- Basic math proficiency for cash handling and transaction processing
- Flexibility to work evenings, weekends, and holidays as needed
- High school diploma or equivalent required
- Valid authorization to work in the United States
- Reliable transportation to our downtown Columbus location