Job Description
Join Boston's premier lifestyle retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while showcasing our curated collection of local artisan products. This role offers flexible scheduling (15-25 hours/week) in a dynamic downtown environment where every shift brings new interactions and growth opportunities. Perfect for students, career-changers, or those seeking supplemental income with premium retail exposure.
Responsibilities
- Deliver personalized customer experiences through product knowledge and style consultations
- Manage point-of-sale transactions while maintaining cash handling accuracy
- Execute visual merchandising standards to enhance store aesthetics
- Process inventory shipments and maintain organized stockrooms
- Collaborate with team members to achieve daily sales targets
- Resolve customer inquiries with professionalism and empathy
- Participate in seasonal product launches and promotional events
Qualifications
- Previous retail or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Strong attention to detail in transaction processing
- Comfortable operating POS systems and basic tech tools
- Passion for Boston's local artisan community
- High school diploma or equivalent required
- Valid Massachusetts ID for employment verification