Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our flagship downtown Chicago location. This role offers flexible scheduling (20-25 hours/week) with competitive compensation and growth opportunities within our retail innovation hub. Perfect for students, career changers, or those seeking supplemental income in Chicago's vibrant commercial district.
Responsibilities
- Deliver outstanding in-store customer experiences through personalized assistance and product knowledge
- Process transactions accurately while maintaining security protocols
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team to maintain visually appealing displays and inventory
- Contribute to store operations during peak business hours
- Support digital engagement initiatives including mobile checkout and virtual consultations
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous retail or customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with POS systems and basic tech tools
- Availability for evening/weekend shifts (Thu-Sun schedule available)
- Ability to stand for extended periods and lift up to 25 lbs
- Chicago residency required for local transportation logistics