Job Description
Join our vibrant team at Charlotte Retail Hub as a Part-Time Customer Experience Associate! We're seeking energetic individuals who thrive in fast-paced environments to deliver exceptional service to our diverse clientele. This role offers flexible scheduling (15-25 hours/week) and is perfect for students, career changers, or those seeking supplemental income. Enjoy a modern workspace, competitive pay, and opportunities for growth within our expanding retail network.
Responsibilities
- Deliver personalized customer service through in-store and digital channels
- Process transactions accurately using POS systems and handle cash management
- Manage inventory and maintain visually appealing product displays
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to achieve daily sales goals
- Assist with visual merchandising and seasonal promotions
- Adhere to all safety and loss prevention protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexible availability including evenings and weekends
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset
- Valid North Carolina driver's license (if driving required)