Job Description
Join Baltimore's premier retail destination as a Part-Time Customer Experience Associate! We're seeking energetic individuals to deliver exceptional service while maintaining our vibrant store environment. This flexible role offers competitive pay and growth opportunities within a supportive team.
Perfect for students, career changers, or those seeking supplemental income. Enjoy a dynamic work atmosphere where your passion for customer service shines. Training provided – no prior retail experience required!
Responsibilities
- Deliver exceptional customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising efforts to maintain an inviting store appearance
- Collaborate with team members to achieve daily sales targets and operational goals
- Assist with inventory management and stock replenishment processes
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Contribute to a positive team culture through open communication and mutual support
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling and inventory tasks
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation to Harbor Place location
- Positive attitude and commitment to teamwork
- Previous customer service experience preferred but not required