Job Description
Are you a night owl looking for a rewarding opportunity? Apex Systems is currently hiring a Part-Time Night Shift Technical Support Specialist to join our growing team in San Antonio, TX. We are seeking a problem-solver who thrives in a quiet environment and wants to make a real impact on our IT infrastructure. Join us to enjoy a modern work culture, competitive pay, and flexible scheduling that fits your lifestyle.
Responsibilities
- Provide Tier 2 technical support to internal employees via phone and ticketing systems during night hours.
- Monitor server performance and network stability to ensure 99.9% uptime.
- Troubleshoot hardware and software issues, escalating complex problems when necessary.
- Perform routine system backups, security updates, and maintenance tasks.
- Document technical issues and resolutions in the internal knowledge base.
Qualifications
- High school diploma or equivalent required; Associate degree in IT or related field preferred.
- Proven experience in technical support or help desk roles.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively during night shifts.