Job Description
Join our dynamic team as a Night Shift Customer Specialist at Metro Retail Group! We're seeking energetic individuals to provide exceptional service during our evening hours (10 PM - 6 AM). This role is perfect for students, night owls, or those seeking flexible schedules while gaining valuable retail experience in the heart of Manhattan.
As a key member of our overnight team, you'll ensure our store operations run smoothly during off-peak hours, maintaining the premium shopping experience our customers expect. Enjoy competitive pay, complimentary meals during shifts, and opportunities for advancement within our growing retail network.
Responsibilities
- Provide exceptional customer service during overnight hours (10 PM - 6 AM)
- Manage inventory and restock merchandise during low-traffic periods
- Operate POS systems and process transactions accurately
- Conduct store security patrols and maintain safety protocols
- Prepare daily sales reports and operational summaries
- Coordinate with overnight cleaning and maintenance staff
- Assist in visual merchandising during overnight resets
Qualifications
- Must be available for consistent overnight shifts (minimum 20 hours/week)
- Previous retail or customer service experience preferred
- Strong attention to detail and problem-solving skills
- Ability to work independently with minimal supervision
- Valid New York State ID and reliable transportation
- Basic computer literacy and POS system knowledge
- Exceptional time management and multitasking abilities