Job Description
Are you looking for a rewarding career with flexible hours?
Memphis Logistics Solutions is currently seeking a dedicated Night Shift Customer Service Representative to join our growing team in Memphis, TN. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Schedule: Enjoy the freedom of night shift hours.
- Modern Workplace: Work in a state-of-the-art facility.
We offer a comprehensive benefits package including health insurance, paid time off, and career growth opportunities.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat during night hours.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the day shift team to ensure seamless operations.
- Identify and escalate complex issues to the management team.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or a related field preferred.
- Strong verbal and written communication skills.
- Proficiency with computer systems and basic software.
- Ability to work independently and handle high-pressure situations.
- Reliable transportation and punctuality are essential.