Job Description
Join MetroNight Solutions and transform your evenings into a rewarding career! We're seeking dedicated Night Shift Coordinators to support our 24/7 operations in Philadelphia. This flexible part-time role offers the perfect work-life balance with evening and overnight schedules. You'll be the backbone of our night operations, ensuring seamless service delivery while maintaining a healthy work schedule. If you thrive in dynamic environments and value autonomy, this is your opportunity to excel.
Responsibilities
- Monitor and coordinate nightly operational activities across multiple departments
- Respond to urgent client inquiries and resolve technical issues during off-hours
- Prepare and distribute end-of-day reports to day shift teams
- Synchronize cross-functional workflows between night and day operations
- Conduct nightly equipment checks and maintenance scheduling
- Document incident reports and process improvements
- Collaborate with remote teams via digital communication platforms
Qualifications
- Minimum 1 year experience in shift-based or customer service roles
- Strong problem-solving abilities with calm decision-making under pressure
- Proficiency in digital communication tools (Slack, Teams, etc.)
- Valid driver's license for occasional site visits
- Flexible availability between 6 PM - 6 AM
- Basic knowledge of MS Office Suite and reporting tools
- Ability to work independently with minimal supervision
- High school diploma or equivalent required