Job Description
Join Portland's premier library system as a Library Assistant and elevate your career in a dynamic, community-focused environment. We're seeking passionate individuals who thrive in collaborative settings and possess a dedication to exceptional service. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape how our community accesses knowledge and resources. Apply today and become part of an award-winning team committed to innovation and inclusivity.
Responsibilities
- Deliver exceptional patron assistance at service desks, including circulation, reference, and tech support
- Manage digital resources, catalog maintenance, and collection development initiatives
- Develop and implement engaging community outreach programs and educational workshops
- Maintain accurate patron records and administrative documentation using ILS systems
- Collaborate with cross-functional teams to enhance service delivery and accessibility
- Support digital literacy initiatives and provide one-on-one tech training
Qualifications
- Bachelor's degree in Library Science, Information Management, or related field (or equivalent experience)
- 3+ years library or customer service experience with proven technical aptitude
- Advanced proficiency with integrated library systems (e.g., Sierra, Evergreen)
- Demonstrated ability to manage complex patron inquiries with cultural competence
- Experience with metadata standards and digital preservation techniques
- Valid Oregon driver's license and reliable transportation for outreach duties
- Ability to work flexible hours including evenings and weekends