Job Description
Join the dynamic team at Plano Public Library System and become a cornerstone of our community's learning hub! We're seeking a passionate Library Assistant to deliver exceptional patron experiences while maintaining our world-class resources. Equipment provided includes ergonomic workstations, specialized shelving tools, and state-of-the-art library management systems. Enjoy a supportive environment where you'll help patrons discover knowledge, manage digital resources, and contribute to our award-winning library programs. Full benefits package includes health insurance, retirement plans, and professional development opportunities.
Responsibilities
- Provide exceptional customer service while assisting patrons with resource navigation, research support, and technology troubleshooting
- Manage circulation desk operations including check-ins, check-outs, and interlibrary loan processing
- Maintain accurate library catalog records using integrated library systems (ILS)
- Shelve and organize physical/digital resources using provided specialized equipment
- Facilitate library programs and community outreach initiatives
- Perform collection maintenance duties including inventory control and material repair
- Train patrons on library-provided equipment and digital resources
Qualifications
- High school diploma or equivalent; Associate's degree in Library Science preferred
- Minimum 1 year library or customer service experience
- Proficiency with library management systems (e.g., Sierra, Koha)
- Strong organizational skills with attention to detail
- Ability to operate provided library equipment (RFID scanners, book trucks)
- Excellent communication and interpersonal skills
- Basic knowledge of Dewey Decimal System
- Ability to lift 25 lbs and stand for extended periods