Job Description
Join Denver's premier library system as a Library Assistant and become an essential part of our community's knowledge hub! We're seeking a passionate individual to support our patrons with exceptional service while maintaining the smooth operation of our branch. This is your opportunity to work in a dynamic environment where every day brings new learning opportunities and meaningful connections. If you love books, thrive in service-oriented roles, and want to contribute to Denver's cultural landscape, apply today!
Responsibilities
- Provide exceptional customer service to patrons, including answering reference questions and assisting with material selection
- Manage circulation desk operations: check in/out materials, process fines, and maintain accurate records
- Organize and maintain library collections through shelving, inventory, and preservation tasks
- Assist with digital services including computer help, database navigation, and tech troubleshooting
- Develop and implement engaging programs for diverse age groups (children, teens, adults)
- Collaborate with team members on collection development and special projects
Qualifications
- High school diploma or equivalent; Associate's degree in Library Science or related field preferred
- Minimum 1 year customer service experience in library or educational setting
- Proficiency with library systems (ILS) and digital resources (e-books, databases)
- Strong organizational skills with attention to detail in record-keeping
- Excellent communication abilities with diverse populations
- Basic tech troubleshooting skills for public computers and devices
- Ability to work flexible schedule including evenings and weekends