Job Description
Are you passionate about literacy, organization, and community service? The Memphis-Shelby County Library System is seeking a dedicated Library Assistant to join our dynamic team. In this role, you will play a vital role in connecting our community with information and resources, ensuring our patrons have a seamless and welcoming experience. We offer a competitive benefits package, flexible scheduling, and the opportunity to make a tangible impact in the Mid-South.
Why Join Us?
• Contribute to lifelong learning in a vibrant cultural hub.
• Work in a collaborative environment with a diverse team of professionals.
• Develop transferable skills in customer service, data management, and logistics.
Join us in our mission to inspire, engage, and empower the community of Memphis through the power of books and information.
Why Join Us?
• Contribute to lifelong learning in a vibrant cultural hub.
• Work in a collaborative environment with a diverse team of professionals.
• Develop transferable skills in customer service, data management, and logistics.
Join us in our mission to inspire, engage, and empower the community of Memphis through the power of books and information.
Responsibilities
- Assist patrons with locating materials, using library computers, and navigating our online catalogs.
- Manage the circulation desk, including checking materials in and out, collecting fines, and issuing library cards.
- Shelve returned books and periodicals, ensuring they are organized by call number and in proper order.
- Process new acquisitions by checking, labeling, and cataloging materials.
- Maintain the cleanliness and orderliness of library stacks, public areas, and meeting rooms.
- Support library programs and events by setting up equipment and assisting with registration.
- Answer general inquiries via phone, email, and in-person with a focus on exceptional customer service.
Qualifications
- High school diploma or equivalent is required.
- Previous experience in a library, retail, or customer service setting is preferred but not required.
- Strong attention to detail and excellent organizational skills.
- Basic computer literacy and the ability to learn new library software quickly.
- Excellent verbal and written communication skills.
- The ability to stand for extended periods and lift moderate weights (up to 25 lbs).