Job Description
Join Anchorage Public Library's dynamic team and become a vital resource for our community! We're seeking a passionate Library Assistant to transform how residents access knowledge and connect with culture. In this rewarding role, you'll be the face of our library system—empowering patrons through exceptional service, maintaining our extensive collection, and fostering a welcoming environment for all ages. With competitive benefits, professional development opportunities, and the chance to work in Alaska's vibrant capital, this is your chance to make a meaningful impact in the heart of Anchorage.
Responsibilities
- Deliver exceptional customer service assisting patrons with material selection, circulation processes, and reference inquiries
- Organize and maintain library collections including shelving, inventory management, and preservation of physical/digital assets
- Operate integrated library systems (ILS) for check-outs, returns, renewals, and overdue management
- Facilitate library programs including children's storytimes, tech workshops, and community events
- Process new acquisitions through cataloging, classification, and metadata entry
- Support digital literacy initiatives by assisting patrons with technology resources and databases
- Collaborate with team members to maintain a safe, accessible, and inclusive library environment
Qualifications
- High school diploma or equivalent; associate's degree or library certification preferred
- Minimum 1 year customer service experience in library, retail, or education setting
- Proficiency with library management systems (e.g., Sierra, Koha) and Microsoft Office Suite
- Strong organizational skills with ability to maintain detailed records and workflows
- Excellent communication abilities with multilingual skills highly desirable
- Ability to lift 25 lbs and maneuver library carts safely
- Alaska driver's license required for inter-facility material transport
- Passion for community engagement and lifelong learning