Job Description
Join the vibrant team at Oakland Public Library and become a cornerstone of our community's intellectual and cultural hub. We're seeking a passionate Library Assistant to deliver exceptional service to Oakland's diverse population. In this role, you'll manage daily library operations, assist patrons with research and technology needs, and support our mission of equitable access to information. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact in one of America's most dynamic cities.
Responsibilities
- Provide exceptional customer service at circulation desk, including checkouts, returns, and fines management
- Assist patrons with digital resources, research databases, and public computer access
- Organize and maintain library collections, including shelving, inventory, and processing new materials
- Develop and implement engaging community programs for all age groups
- Support outreach initiatives to underserved neighborhoods and schools
- Maintain accurate records using integrated library systems (ILS)
- Collaborate with team members on special projects and collection development
Qualifications
- Associate's degree or equivalent library experience required
- Proficiency with library management software (e.g., Sierra, Koha)
- Excellent interpersonal and communication skills
- Ability to work with diverse populations and handle sensitive inquiries
- Basic knowledge of cataloging principles and metadata standards
- Experience with Microsoft Office Suite and digital reference tools
- Ability to lift 25 lbs and perform moderate physical tasks
- Valid California driver's license preferred for outreach duties