Job Description
Join our award-winning team at the Dallas Public Library! We're seeking a passionate Library Assistant to serve our diverse community and deliver exceptional library services. You'll be the face of our institution, helping patrons navigate resources, manage digital collections, and foster a love for learning. Enjoy competitive benefits, professional development opportunities, and a vibrant work environment in one of America's most dynamic cities.
Responsibilities
- Provide exceptional customer service to patrons of all ages at service desks and via digital channels
- Manage circulation systems, process returns, and assist with material checkouts/reservations
- Support digital literacy initiatives, including device troubleshooting and software guidance
- Organize and maintain physical/digital collections using library management systems (e.g., ILS)
- Develop and implement engaging community programs for children, teens, and adults
- Assist with interlibrary loans and resource sharing across the Dallas metroplex
- Collaborate with cross-functional teams on collection development and outreach strategies
Qualifications
- Associate's degree or equivalent experience in Library Science, Education, or related field
- Minimum 1 year experience in customer service or library environments
- Proficiency with library management software (e.g., Sierra, Evergreen)
- Strong digital literacy skills including Microsoft Office and basic troubleshooting
- Excellent written/verbal communication skills with multilingual abilities preferred
- Ability to work flexible schedules including evenings and weekends
- CPR/First Aid certification or willingness to obtain within 30 days
- Valid Texas driver's license for outreach program participation