Job Description
Are you a detail-oriented individual with a passion for connecting people with information? Milwaukee Public Library System is seeking a dedicated Library Assistant to join our team on a Direct Hire basis. We offer a collaborative environment, competitive benefits, and the opportunity to make a tangible impact in the community.
As a Library Assistant, you will be the face of our library, assisting patrons with their informational needs and ensuring the smooth operation of our branches. We are looking for someone who thrives in a dynamic setting and is eager to contribute to our mission of lifelong learning.
Responsibilities
- Patron Assistance: Provide exceptional customer service by assisting patrons with locating materials, using computers, and navigating library resources.
- Collection Management: Shelve library materials accurately, organize returned items, and assist in the maintenance of the physical collection.
- Circulation Support: Process check-ins and check-outs, manage fines, and handle library card registrations.
- Program Coordination: Assist with the setup and execution of children’s programs, book clubs, and community events.
- Inventory Control: Participate in inventory counts and help identify missing or damaged materials for repair or replacement.
- Reference Support: Guide patrons to online databases and assist with basic research tasks.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in a library, retail, or customer service role is highly preferred.
- Skills: Basic computer literacy and proficiency with Microsoft Office Suite or similar systems.
- Communication: Strong verbal and written communication skills with the ability to interact effectively with diverse populations.
- Attention to Detail: Ability to manage inventory and shelving with high accuracy.
- Physical Requirements: Ability to lift boxes up to 20 pounds and stand for extended periods.