Job Description
Join our dynamic team at Wake County Public Libraries and make an immediate impact in our community! We're seeking a passionate Library Assistant to support our mission of providing accessible knowledge and fostering lifelong learning. This urgent full-time opportunity allows you to contribute directly to Raleigh's vibrant cultural scene while developing valuable professional skills in library science.
As a key member of our service-oriented team, you'll work in a modern, welcoming environment where your dedication to patron satisfaction and operational excellence will be valued. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of connecting community members with resources that enrich their lives.
Responsibilities
- Deliver exceptional customer service at the circulation desk, assisting patrons with material checkouts, returns, and library card registration
- Manage library collections through accurate shelving, inventory control, and preservation of physical/digital resources
- Implement cataloging standards using ILS systems to maintain organized, accessible collections
- Provide reference support to patrons, guiding them in research, database navigation, and technology use
- Coordinate community outreach programs, including children's storytimes and adult literacy workshops
- Maintain clean, orderly library spaces and ensure ADA compliance throughout facilities
- Collaborate with team members on collection development and operational improvements
Qualifications
- High school diploma or equivalent; associate degree in Library Technology or related field preferred
- Minimum 1 year library experience or customer service role in information-rich environments
- Proficiency with integrated library systems (ILS) such as Sierra or Evergreen
- Strong organizational skills with attention to detail in cataloging and inventory management
- Excellent communication abilities to serve diverse patron populations effectively
- Basic technical knowledge of library databases, e-resources, and office software
- Ability to lift 25 lbs and navigate library environments with multiple floors