Job Description
Join our award-winning team at the East Baton Rouge Parish Library! We're seeking a passionate Library Assistant to support our community's knowledge journey. This role combines customer service excellence with technical expertise in a dynamic library environment. You'll be the face of our service, connecting patrons with resources while maintaining our world-class collection. Enjoy competitive benefits, professional development opportunities, and the satisfaction of empowering lifelong learners in Baton Rouge's vibrant community.
Responsibilities
- Deliver exceptional customer service at the circulation desk, including check-outs, returns, and account management
- Assist patrons in locating materials and navigating digital resources (catalogs, e-books, databases)
- Process new acquisitions through cataloging, labeling, and shelving
- Manage interlibrary loan requests and material reserves
- Maintain accurate circulation records and assist with basic troubleshooting
- Support library programs and events for all age groups
- Perform routine collection maintenance and inventory tasks
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year customer service experience in a library or similar setting
- Proficiency with library systems (ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work independently and collaboratively in a team environment
- Basic knowledge of Dewey Decimal System or cataloging principles
- Valid Louisiana driver's license (for bookmobile support if assigned)