Job Description
Join our award-winning library system and become a vital part of Minneapolis' cultural heart! We're seeking a passionate Library Assistant to deliver exceptional service to our diverse community members. In this dynamic role, you'll support our mission of providing free and equal access to knowledge, imagination, and connection. Enjoy competitive benefits, professional development opportunities, and the chance to work in one of America's most vibrant cities. Apply today and start your rewarding career in public service!
Responsibilities
- Provide exceptional customer service at the circulation desk and reference points
- Assist patrons with catalog searches, resource navigation, and technology troubleshooting
- Process and manage library materials including circulation, returns, and interlibrary loans
- Support programming initiatives including children's events and community workshops
- Maintain accurate records using ILS systems and assist with inventory management
- Collaborate with team members to ensure smooth daily library operations
- Contribute to a welcoming, inclusive, and accessible library environment
Qualifications
- High school diploma or equivalent; library science degree preferred
- Minimum 1 year customer service experience in a public-facing role
- Proficiency with library systems (e.g., Sierra, Koha) and MS Office Suite
- Strong organizational skills with attention to detail and accuracy
- Excellent communication abilities in English; multilingual skills a plus
- Ability to work flexible hours including evenings and weekends
- Commitment to diversity, equity, and inclusion principles
- Basic knowledge of Dewey Decimal System and cataloging principles