Job Description
Join Memphis's premier library system as a Library Assistant and become a cornerstone of our community's intellectual hub! We're seeking a passionate individual to support our mission of providing accessible knowledge and resources to all Memphians. In this dynamic role, you'll work directly with patrons, manage collections, and contribute to innovative library programs that transform lives. Enjoy a collaborative environment with competitive benefits and opportunities for professional growth. Apply today and shape the future of literacy in Memphis!
Responsibilities
- Deliver exceptional customer service to patrons of all ages, assisting with resource navigation, reference inquiries, and technology support
- Manage circulation desk operations including check-ins/outs, renewals, and fines processing
- Organize and maintain physical/digital collections through cataloging, shelving, and inventory management
- Facilitate community outreach programs including storytimes, workshops, and literacy initiatives
- Operate library systems including ILS software, printing stations, and AV equipment
- Collaborate with team on collection development and space optimization projects
Qualifications
- High school diploma or equivalent required; Library Science coursework or certification preferred
- 1+ years customer service experience in a library, education, or retail setting
- Proficiency with integrated library systems (e.g., Sierra, Evergreen) and Microsoft Office
- Excellent communication skills with ability to serve diverse populations
- Strong organizational skills with attention to detail and multitasking ability
- Valid Tennessee driver's license and reliable transportation
- Basic troubleshooting skills for library technology and equipment