Job Description
Join the award-winning Plano Public Library System and become a vital part of our community hub! We're seeking a passionate Library Assistant to deliver exceptional service, foster literacy, and support lifelong learning. As a key member of our dynamic team, you'll connect patrons with resources, curate engaging collections, and contribute to innovative programming. Enjoy a collaborative environment with growth opportunities, competitive benefits, and the chance to make a real impact in Plano's cultural landscape.
Responsibilities
- Deliver outstanding customer service at circulation desk, assisting patrons with checkouts, returns, and account inquiries
- Manage library materials including shelving, inventory, and processing new acquisitions
- Support digital literacy initiatives by providing tech assistance and device training
- Coordinate and facilitate community programs for all age groups
- Maintain accurate records and assist with circulation system operations
- Collaborate on collection development and promotional activities
Qualifications
- High school diploma or equivalent; library science certification preferred
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with library systems (e.g., ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work independently and collaboratively in team settings
- Flexibility to work evenings and weekends as needed