Job Description
Join the Oakland Public Library as a Library Assistant and become a vital part of our community's educational and cultural hub. We're seeking a passionate individual to support our mission of providing accessible resources and fostering lifelong learning. You'll work in a dynamic environment serving diverse patrons while maintaining our commitment to exceptional service. Enjoy competitive benefits, professional development opportunities, and the satisfaction of connecting your community with knowledge.
Responsibilities
- Provide exceptional customer service to patrons of all ages in person, via phone, and online
- Assist with circulation activities including checkouts, returns, and managing overdue materials
- Shelve and organize library materials according to classification systems
- Support technology access and basic troubleshooting for public computers and devices
- Facilitate library programs and events for children, teens, and adults
- Maintain accurate records and contribute to collection maintenance tasks
- Collaborate with team members to ensure smooth daily library operations
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year library or customer service experience
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Basic computer proficiency including MS Office suite
- Ability to work independently and collaboratively in a team environment
- Flexibility to work evenings and weekends as required
- Valid California driver's license if operating library vehicles