Job Description
Join our vibrant team at the Los Angeles Public Library System and become a cornerstone of community knowledge and engagement. We're seeking a passionate Library Assistant to support our mission of providing exceptional service to LA's diverse neighborhoods. This role offers a unique opportunity to work in one of America's most dynamic library environments while contributing to literacy initiatives and cultural enrichment programs.
As a Library Assistant, you'll be the welcoming face of our community hub, assisting patrons of all ages with resource navigation, technology support, and educational programming. We value creativity, cultural competence, and a commitment to equitable service delivery.
Responsibilities
- Provide exceptional customer service at circulation desk, assisting with checkouts, returns, and account inquiries
- Shelve materials accurately and maintain organized library collections
- Assist patrons with digital resources, including e-books, databases, and research tools
- Support youth and adult literacy programs, including storytimes and workshops
- Process new acquisitions and maintain inventory records
- Perform basic equipment maintenance and troubleshoot technical issues
- Collaborate with team on outreach initiatives and community partnerships
Qualifications
- High school diploma or equivalent required; Associate's degree in Library Science preferred
- Minimum 1 year library or customer service experience
- Proficiency with integrated library systems (ILS) and digital resources
- Strong organizational skills with attention to detail
- Excellent interpersonal communication abilities
- Basic computer troubleshooting skills
- Ability to work flexible hours including evenings and weekends
- Bilingual (English/Spanish) highly desirable