Job Description
Join the vibrant team at Buffalo & Erie County Public Library and become a cornerstone of our community's intellectual hub. We're seeking a passionate Library Assistant to deliver exceptional service, support educational initiatives, and foster a welcoming environment for patrons of all ages. This full-time role offers the chance to make a tangible impact while growing your expertise in library operations and customer engagement. Enjoy competitive compensation, comprehensive benefits, and a dynamic workplace dedicated to lifelong learning.
Responsibilities
- Provide exceptional customer service at the circulation desk, assisting patrons with checkouts, returns, and account inquiries
- Organize and maintain library collections, including shelving, inventory management, and preservation of materials
- Facilitate access to digital resources, assisting patrons with computers, databases, and online catalogs
- Support community outreach programs and literacy initiatives for children, teens, and adults
- Process interlibrary loans and manage periodical subscriptions and acquisitions
- Conduct basic troubleshooting for library equipment and technology systems
- Collaborate with colleagues on collection development and special event planning
Qualifications
- High school diploma or equivalent; associate's degree in Library Science preferred
- 1+ years of library or customer service experience
- Proficiency with integrated library systems (ILS) and digital resource platforms
- Strong organizational skills with attention to detail in cataloging and inventory
- Excellent communication skills with ability to serve diverse patron populations
- Basic knowledge of library classification systems (Dewey Decimal, Library of Congress)
- Ability to lift up to 25 pounds and stand for extended periods
- Valid New York State driver's license (for outreach programs)