Job Description
Join our dynamic team at Fort Wayne Public Library and make a lasting impact on our community! We're offering a $1,500 sign-on bonus for qualified Library Assistants who start before December 31, 2023. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your passion for learning and service thrives.
As a Library Assistant, you'll be at the heart of our mission to connect residents with knowledge, resources, and opportunities. We value teamwork, innovation, and a commitment to exceptional customer service. If you're detail-oriented, tech-savvy, and love helping people discover their next great read, apply today!
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with circulation, reference questions, and technology support
- Process and manage library materials including check-in/out, shelving, and inventory control
- Assist with planning and executing engaging community programs and events for all age groups
- Maintain accurate records using integrated library systems (ILS) and digital resources
- Support outreach initiatives to underserved communities and promote library services
- Collaborate with team members on collection development and space optimization projects
- Operate library equipment including copiers, scanners, and self-service kiosks
Qualifications
- High school diploma or equivalent; college coursework in Library Science or related field preferred
- Minimum 1 year customer service experience in a fast-paced environment
- Proficiency with library systems (e.g., ILS) and basic Microsoft Office applications
- Strong organizational skills with attention to detail and accuracy
- Ability to lift up to 25 lbs and push book carts
- Excellent communication skills and multilingual ability a plus
- Passion for community engagement and lifelong learning
- Ability to work evenings and weekends as required