Job Description
Join Baltimore's most prestigious retail destination as a Lead Cashier! We're seeking exceptional professionals to deliver premium customer experiences while managing high-volume transactions. This role offers industry-leading compensation, comprehensive benefits, and clear career advancement paths in a dynamic luxury environment.
As a cornerstone of our customer service team, you'll embody our commitment to excellence while handling complex transactions, training new staff, and optimizing store operations. Our Baltimore location offers a vibrant work culture with performance-based bonuses and professional development opportunities.
Responsibilities
- Execute precise point-of-sale transactions with accuracy and speed
- Train and mentor new cashiers on operational procedures
- Resolve customer inquiries and escalations with exceptional service
- Manage daily reconciliation of cash registers and banking procedures
- Monitor inventory discrepancies and report to store management
- Implement loss prevention protocols and security measures
- Collaborate with sales associates to enhance customer journeys
Qualifications
- 3+ years in high-volume retail or luxury cashier experience
- Advanced proficiency with POS systems (e.g., Square, Shopify POS)
- Exceptional cash handling accuracy with zero-error track record
- Strong leadership and training abilities
- Fluency in English with excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency and attention to detail
- Professional appearance and customer-first mindset