Job Description
Join Urban Hospitality Group's vibrant team at our premier downtown Los Angeles location! We're seeking enthusiastic Evening & Weekend Associates to deliver exceptional guest experiences during our busiest hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of LA's entertainment district. Perfect for students, artists, or anyone seeking supplemental income with a fun, fast-paced atmosphere.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts
- Handle guest inquiries and resolve service issues promptly
- Process transactions using POS systems with 100% accuracy
- Maintain pristine venue appearance and operational standards
- Collaborate with cross-functional teams during peak hours
- Monitor inventory levels and restock supplies efficiently
- Adhere to all health and safety protocols
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability for Friday-Sunday evenings (5 PM - 1 AM)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic POS system proficiency
- Valid California ID and work authorization
- Positive attitude and team-oriented mindset