Job Description
Join our dynamic team at Urban Hospitality Group and transform evenings and weekends into rewarding experiences! We're seeking passionate Hospitality Associates to deliver exceptional guest service during our busiest hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment that values teamwork and growth. Perfect for students, second-job seekers, or anyone seeking work-life balance. Apply today to become part of New York's premier hospitality experience!
Responsibilities
- Deliver outstanding customer service during evening and weekend shifts
- Manage guest check-ins, inquiries, and reservation requests
- Prepare and maintain clean, organized public areas
- Collaborate with cross-functional teams for seamless operations
- Handle cash transactions and POS system operations
- Resolve guest concerns promptly and professionally
- Assist with event setup and special occasion services
Qualifications
- Previous customer service or hospitality experience preferred
- Availability for evening and weekend shifts (PM shifts, weekends)
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic cash handling and POS system knowledge
- Team-oriented mindset with problem-solving abilities
- Must be 18+ years old