Job Description
Join Urban Hospitality Group as a Hospitality Associate in the heart of Philadelphia! We're seeking dynamic individuals to deliver exceptional guest experiences during evening shifts. Perfect for students, career changers, or those seeking flexible schedules. Enjoy competitive pay, comprehensive training, and opportunities for advancement into full-time roles with benefits. Our vibrant downtown location offers a supportive team environment where your customer service skills shine.
Why Work With Us?
• Flexible evening hours (3:00 PM - 11:00 PM)
• Competitive hourly rates + performance bonuses
• Free parking and meal discounts
• Pathways to full-time positions with health benefits
Responsibilities
- Deliver outstanding customer service in a high-energy environment
- Manage reservations and guest check-in/check-out procedures
- Coordinate with kitchen and bar teams for seamless service
- Handle cash transactions and maintain accurate records
- Resolve guest inquiries and concerns promptly
- Uphold cleanliness and safety standards throughout the venue
- Collaborate with team members during peak evening hours
Qualifications
- Minimum 1 year customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible schedule availability including weekends and holidays
- Basic math and cash handling proficiency
- Positive attitude and passion for guest satisfaction
- Must be 18+ and able to stand for extended periods