Job Description
Join our award-winning team as the Evening Receptionist at Premier Hospitality Group, where exceptional service meets innovation. As the first point of contact for our high-profile clients, you'll create memorable experiences while managing front desk operations during evening hours. Enjoy competitive compensation, comprehensive benefits, and a vibrant work environment in the heart of San Jose's thriving business district.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM), including greeting guests, answering calls, and handling inquiries
- Coordinate visitor access and security protocols for a corporate campus with 150+ employees
- Oversee meeting room reservations and ensure seamless setup for evening events
- Maintain accurate visitor logs and issue access badges using our digital system
- Collaborate with security team to address after-hours building access requests
- Manage incoming packages and coordinate courier services
- Perform light administrative duties including data entry and document management
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proven ability to handle high-pressure situations with poise and professionalism
- Proficiency in Microsoft Office Suite and visitor management software
- Exceptional written and verbal communication skills
- Ability to work independently and make sound decisions during evening hours
- Valid California driver's license (for occasional errands)
- Flexibility to cover additional shifts during peak periods
- Fluency in English; bilingual Spanish preferred