Job Description
Are you searching for a career that adapts to your life, not the other way around? Horizon Digital Solutions is proud to offer flexible schedule part-time opportunities in Houston, Texas. We are currently seeking motivated individuals to join our diverse team and help us deliver excellence in customer support and administrative operations.
We understand the importance of work-life balance. Our part-time roles are designed to accommodate your personal commitments while providing a rewarding career path with competitive compensation and comprehensive benefits.
Responsibilities
- Manage and respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Accurately enter and update customer information into our database systems.
- Assist in scheduling appointments and coordinating logistics for remote teams.
- Perform general administrative duties including filing, data analysis, and report preparation.
- Collaborate with cross-functional teams to solve complex problems and improve service delivery.
- Monitor daily performance metrics to ensure alignment with company goals.
- Provide feedback and suggestions for process optimization.
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Proven experience in customer service or administrative support is a plus.
- Must possess strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is mandatory.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid environment.
- Reliable internet connection and a quiet workspace are essential.