Job Description
Join Detroit Daily Pay Solutions and transform your schedule with our revolutionary part-time customer service role offering same-day payment flexibility! We're seeking energetic professionals to deliver exceptional client experiences while enjoying unmatched work-life balance. No more waiting for weekly paychecks—earn daily through our secure digital payment system. Perfect for students, parents, and anyone seeking supplemental income without commitment. Our modern downtown Detroit office provides collaborative spaces, complimentary snacks, and a supportive culture that values your time. Start earning today with our streamlined onboarding process!
Responsibilities
- Handle 30-40 inbound/outbound customer calls daily with professionalism and empathy
- Resolve billing inquiries and service issues using proprietary CRM software
- Process same-day payment transactions via our secure digital platform
- Maintain detailed call logs and customer interaction records
- Collaborate with team leads to improve service quality metrics
- Adhere to HIPAA and PCI compliance standards during all interactions
- Participate in 15-minute daily huddles for performance coaching
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or call center experience
- Proficiency with CRM software (Salesforce experience preferred)
- Available for 3-5 flexible shifts (morning/afternoon/evening)
- Reliable transportation to downtown Detroit office
- Basic math skills for transaction processing
- Pass background check and drug screening
- Ability to stand for 4-hour shifts