Job Description
Join FlexConnect Solutions and transform your work-life balance with our flexible part-time opportunities! We're seeking dynamic professionals in Dallas to deliver exceptional customer experiences while enjoying schedule autonomy. Our hybrid model blends remote and on-site work, allowing you to design your ideal work week. Whether you're a student, parent, or career-changer, we empower you to thrive professionally without sacrificing personal commitments.
Why Choose Us?
- Competitive hourly pay with growth potential
- Health benefits for 20+ hours/week
- Tuition reimbursement program
- Modern downtown Dallas office with free parking
Responsibilities
- Delocate customer inquiries via phone, chat, and email with 95% satisfaction rate
- Process transactions and resolve billing discrepancies efficiently
- Update CRM databases with detailed interaction records
- Collaborate with cross-functional teams on process improvements
- Maintain product knowledge through quarterly training modules
- Support seasonal projects requiring flexible weekend availability
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in high-volume environments
- Proficiency with Salesforce and Zendesk platforms
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Valid Texas driver's license for occasional off-site meetings