Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist and enjoy the perfect work-life balance with our flexible scheduling options! We're seeking energetic professionals to deliver exceptional service to our Baltimore customers while accommodating your availability needs. This role offers competitive pay, growth opportunities, and a supportive team environment.
Our ideal candidates thrive in dynamic settings and bring enthusiasm to every customer interaction. With shifts available mornings, afternoons, and weekends, you'll find a schedule that fits your lifestyle while building valuable retail experience.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and inventory management software
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with merchandising, inventory counts, and store maintenance
- Collaborate with team members to ensure smooth store operations
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent (college students welcome)
- 6 months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends and holidays
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude and adaptability to changing priorities