Job Description
Join our dynamic team as a Part-Time Customer Service Representative with immediate availability! We're seeking motivated individuals in San Antonio who value flexibility and want to make an impact. Enjoy competitive pay, a supportive environment, and the freedom to balance work with your lifestyle. Perfect for students, parents, or anyone seeking adaptable hours. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Update CRM systems with accurate customer interaction data
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution
- Maintain product knowledge through continuous training
- Provide feedback to improve customer experience processes
Qualifications
- High school diploma or equivalent (college preferred)
- 6 months+ customer service or call center experience
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficient with Microsoft Office and CRM software
- Reliable internet connection for remote work option
- Flexible availability during weekdays (8 AM-6 PM)
- Positive attitude and commitment to customer satisfaction