Job Description
Welcome to LibroConnect Portland, where we are redefining the modern library experience. We are currently seeking a detail-oriented and community-focused Library Assistant to join our dynamic team. This is an excellent opportunity for individuals looking for flexible hours while contributing to a vital community resource.
In this role, you will serve as the friendly face of the library, helping patrons navigate our extensive collection and digital resources. We pride ourselves on a collaborative work environment that values adaptability and a passion for learning. If you are organized, tech-savvy, and love connecting people with information, we want to hear from you.
Responsibilities
- Patron Assistance: Provide exceptional customer service by answering inquiries, assisting with computer and internet access, and helping patrons locate books and materials.
- Shelving & Organization: Maintain the integrity of the library's collection by accurately shelving returned items, organizing stacks, and ensuring the facility is tidy and welcoming.
- Circulation Services: Manage the check-in and check-out processes for library materials, process fines, and manage library cards for new and renewing members.
- Program Support: Assist in the setup and facilitation of library programs, workshops, and story times for children and adults.
- Digital Literacy: Guide patrons in the use of e-readers, databases, and other digital platforms to bridge the technology gap in our community.
- Collection Maintenance: Monitor inventory levels, identify damaged materials, and assist in the processing of new acquisitions.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or coursework in Library Science preferred.
- Experience: Previous experience in customer service, retail, or library settings is highly desirable.
- Skills: Strong computer literacy with proficiency in Microsoft Office Suite and library management software (e.g., Sierra, Koha).
- Communication: Excellent verbal and written communication skills with a friendly and approachable demeanor.
- Organization: Strong attention to detail and the ability to multi-task in a fast-paced environment.
- Flexibility: Ability to work a varied schedule including weekends, evenings, and holidays to meet community needs.