Job Description
Join our dynamic team at Southern Hospitality Group and embrace a rewarding career with flexible evening and weekend shifts! We're seeking passionate hospitality professionals to deliver exceptional guest experiences across our Charlotte properties. This role offers competitive pay, growth opportunities, and a supportive work environment perfect for students, parents, or those seeking work-life balance. Enjoy perks like free parking, employee discounts, and recognition programs. Apply today to become part of Charlotte's premier hospitality team!
Responsibilities
- Deliver exceptional guest service with a warm and professional demeanor
- Manage check-in/check-out processes efficiently using our property management system
- Address guest inquiries and resolve concerns promptly
- Maintain pristine cleanliness of public areas and guest rooms
- Collaborate with cross-functional teams during peak evening and weekend hours
- Execute safety protocols and emergency procedures
- Upsell amenities and services to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Availability to work evenings (4 PM - 12 AM) and weekends
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Valid driver's license and reliable transportation
- Must be 18+ years of age