Job Description
Join our dynamic team as a Flexible Evening Part-Time Customer Specialist in Memphis! We're urgently hiring motivated individuals seeking work-life balance through evening shifts. Enjoy competitive pay, flexible scheduling options, and a supportive environment where your contributions matter. Perfect for students, parents, or anyone needing adaptable hours while building valuable career experience in customer service excellence.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions during evening hours
- Process transactions accurately and maintain detailed digital records
- Resolve customer inquiries with empathy and efficiency using CRM systems
- Collaborate with day-shift teams to ensure seamless service continuity
- Adhere to security protocols and maintain confidentiality of sensitive information
- Participate in ongoing training to enhance service skills and product knowledge
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office and basic tech troubleshooting
- Ability to work independently with minimal supervision
- Flexible availability including evenings (4 PM - 11 PM) and weekends
- Valid Tennessee driver's license if local travel required