Job Description
Join ConnectCare Solutions and transform your evenings into rewarding opportunities! We're seeking dynamic individuals for immediate part-time customer service roles with fully flexible schedules. Perfect for students, parents, or anyone seeking work-life balance without compromising earning potential.
As a Customer Service Representative, you'll be the heartbeat of our operations, delivering exceptional support to clients while enjoying Atlanta's vibrant nightlife before or after your shift. No experience? No problem! We provide comprehensive paid training and a supportive team environment.
Why ConnectCare? Competitive hourly rates, health benefits for part-timers, and advancement opportunities. Apply today and start earning as early as next week!
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer issues using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and confidentiality standards
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Comfortable with technology (CRM software, multitasking tools)
- Ability to work independently and as part of a team
- Flexible availability between 4 PM - 11 PM
- Previous customer service experience preferred but not required
- Reliable transportation to our downtown Atlanta location