Job Description
Join Urban Support Services as a Flexible Evening Part-Time Customer Service Associate and launch your career with no experience required! We're seeking motivated individuals in San Antonio to provide exceptional support during evening hours while enjoying a work-life balance that fits your schedule. Perfect for students, parents, or anyone seeking flexible evening opportunities. Our comprehensive training program ensures you'll develop valuable skills while earning competitive wages.
At Urban Support Services, we believe in empowering our team members to grow professionally. As a trusted partner to leading brands, we offer a supportive environment where your contributions matter. Enjoy consistent evening shifts, flexible scheduling options, and the opportunity to build a foundation in customer service without prior experience. Apply today and take the first step toward a rewarding career path!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve customer inquiries and troubleshoot issues efficiently
- Document interactions and maintain accurate customer records
- Collaborate with team members to enhance service delivery
- Adhere to company policies and quality standards
- Process transactions and handle sensitive information securely
- Contribute to a positive team environment during evening shifts
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Ability to work flexible evening shifts (typically 4-10 PM)
- Basic computer proficiency and typing skills
- Strong problem-solving abilities and attention to detail
- Reliable transportation to our San Antonio location