Job Description
Join our dynamic team at CityLife Hospitality Group as a Flexible Evening Customer Service Associate! We're seeking friendly, motivated individuals to provide exceptional guest experiences during evening hours. Perfect for students, parents, or anyone seeking work-life balance, this role offers comprehensive training and growth opportunities. Enjoy a supportive environment with competitive pay and flexible scheduling that adapts to your lifestyle.
Responsibilities
- Deliver outstanding customer service to guests via phone, email, and in-person interactions
- Manage check-in/check-out procedures efficiently during evening shifts
- Address guest inquiries and resolve concerns with professionalism
- Maintain accurate records of transactions and guest information
- Collaborate with team members to ensure seamless evening operations
- Uphold cleanliness and safety standards in public areas
- Contribute to a positive, welcoming atmosphere for all guests
Qualifications
- No prior experience required – we provide comprehensive training
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Availability to work flexible evening shifts (typically 4 PM - 12 AM)
- Basic computer proficiency and comfort with reservation systems
- Positive attitude and commitment to guest satisfaction
- Ability to work independently and as part of a team
- Must be authorized to work in the United States