Job Description
Join CityCare Services as a Flexible Evening Customer Service Associate and kickstart your career in San Diego! We're seeking enthusiastic individuals for part-time evening roles with no experience required. Enjoy the perfect work-life balance with flexible scheduling between 4 PM - 10 PM Monday through Friday. Our supportive team environment offers comprehensive training, competitive pay, and opportunities for growth. If you're a people person with a positive attitude and want to make a difference in your community, this is your ideal entry point into professional services.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate customer records using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Assist with basic administrative tasks including data entry and document management
- Uphold company standards for service quality and brand representation
- Participate in ongoing training sessions to enhance product knowledge
- Support evening operations to ensure seamless customer service coverage
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills with clear verbal and written abilities
- Basic computer literacy and willingness to learn new software
- Reliable transportation and consistent punctuality for evening shifts
- Positive attitude and ability to thrive in a fast-paced environment
- No prior experience necessary – comprehensive training provided
- Team-oriented mindset with collaborative problem-solving skills
- Must be available for evening shifts (4 PM - 10 PM) Monday-Friday