Job Description
Join MetroShift Solutions as an Evening & Weekend Shift Coordinator and become the backbone of our dynamic operations! We're seeking energetic professionals to manage flexible schedules and ensure seamless service during high-demand hours. This role offers competitive pay, growth opportunities, and a supportive team environment. Perfect for students, night owls, or those seeking work-life balance. Apply today to transform your schedule into success!
Responsibilities
- Coordinate evening and weekend team schedules across multiple departments
- Monitor workflow efficiency during off-peak hours and adjust resources as needed
- Handle customer inquiries and resolve issues with professionalism
- Train and onboard new associates on shift protocols
- Maintain accurate shift documentation and performance metrics
- Collaborate with day-shift managers for operational continuity
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years experience in shift management or customer service
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Proficient in scheduling software (e.g., WhenToWork, Deputy)
- Flexible availability including weekends and holidays
- Basic knowledge of inventory management systems