Job Description
Join FlexShift Solutions and transform your schedule into your advantage! We're seeking Evening/Weekend Part-Time Customer Specialists to deliver exceptional service while earning daily pay in Washington DC. This role offers the perfect blend of work-life balance with flexible shifts and immediate compensation. If you thrive in dynamic environments and value financial flexibility, apply today!
Why FlexShift Solutions?
- Daily pay via instant transfer
- Comprehensive training providedOpportunities for advancement
- Modern, collaborative workspace
- Employee recognition programs
Responsibilities
- Handle high-volume customer inquiries via phone and digital channels
- Process transactions and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams for seamless service delivery
- Meet/exceed performance metrics for call quality and resolution time
- Adapt to shifting priorities during peak weekend hours
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Availability for evening shifts (4 PM-12 AM) and weekends
- Proficient with CRM software (Salesforce experience a plus)
- Exceptional verbal communication skills
- Ability to multitask in fast-paced settings
- Strong problem-solving aptitude
- Reliable transportation for late-night shifts