Job Description
Are you looking for flexible employment that fits around your schedule? Baltimore Digital Solutions is currently hiring enthusiastic professionals for our evening and weekend remote shifts. We are proud to be an inclusive employer that welcomes students and experienced workers alike.
As a Remote Part-Time Associate, you will play a vital role in maintaining our high standards of service and operational efficiency. Enjoy the freedom of working from home while contributing to a growing team in the heart of Baltimore's tech sector.
Responsibilities
- Manage Customer Inquiries: Handle incoming support tickets and communications during evening hours with patience and professionalism.
- Admin Support: Assist with data entry, file organization, and schedule management for the weekend operations team.
- Virtual Collaboration: Participate in daily stand-ups and team meetings via video conferencing tools.
- Quality Assurance: Review work output to ensure accuracy and adherence to company protocols.
- Adaptability: Quickly learn and utilize new software tools and internal systems as needed.
Qualifications
- Education: High School Diploma or GED required; College students are encouraged to apply.
- Technical: Reliable high-speed internet connection and a modern computer (Windows or Mac).
- Skills: Basic computer literacy, strong typing speed, and proficiency in Microsoft Office Suite.
- Communication: Excellent written and verbal communication skills; ability to convey complex information simply.
- Schedule: Must be available to work a minimum of 15-20 hours per week, primarily on evenings and weekends.