Job Description
Join Metro Hospitality Solutions and transform your evenings and weekends into rewarding career opportunities! We're seeking dynamic Evening/Weekend Customer Service Specialists to deliver exceptional experiences at our premier Dallas locations. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, professionals, and anyone seeking work-life balance. Full-time roles also available for high performers!
Why Work With Us?
- Competitive hourly wages with performance bonuses
- Comprehensive training and career advancement paths
- Health benefits for full-time team members
- Employee discounts on services and products
- Recognition programs for outstanding service
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Handle reservations, inquiries, and billing with precision
- Resolve customer concerns promptly and professionally
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate records and documentation
- Uphold brand standards and service excellence protocols
- Support inventory management and facility upkeep
Qualifications
- Minimum 1 year customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible evenings/weekends consistently
- Proficient in POS systems and basic software
- High school diploma or equivalent required
- Positive attitude and team player mentality
- Ability to stand for extended periods
- Valid Texas driver's license (if required for role)