Job Description
Join Metro Retail Group as an Evening & Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of NYC. Perfect for students, parents, and night owls seeking rewarding part-time opportunities.
Why Work With Us?
• Competitive hourly rates + performance bonuses
• Paid training & career advancement opportunities
• Modern downtown location near major transit hubs
• Inclusive team culture with monthly social events
Responsibilities
- Provide exceptional customer service during evening and weekend shifts
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints promptly
- Collaborate with team members to maintain store appearance
- Support visual merchandising initiatives during off-peak hours
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible schedule availability (evenings & weekends)
- Basic math and cash handling proficiency
- Positive attitude with customer-first mindset