Job Description
Join our dynamic team at Urban Hospitality Group as a Evening/Weekend Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service during high-demand evening and weekend shifts. This flexible opportunity offers competitive pay, career growth potential, and the chance to work in Atlanta's vibrant hospitality scene. Perfect for students, parents, or professionals seeking work-life balance. Enjoy a supportive environment with comprehensive training and advancement opportunities within our growing portfolio of premium venues.
Responsibilities
- Deliver exceptional customer service during evening and weekend peak hours
- Manage reservations and coordinate seating logistics efficiently
- Handle customer inquiries and resolve concerns with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain venue standards for cleanliness and presentation
- Process payments and manage POS transactions accurately
- Support inventory management and stock replenishment
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including evenings, weekends, and holidays
- Basic proficiency with POS systems and digital tools
- Problem-solving mindset with attention to detail
- Must be 18+ years old with reliable transportation
- Positive attitude and ability to thrive in fast-paced environments