Job Description
Are you searching for evening part time jobs in Oklahoma City, OK?
We are seeking a detail-oriented Tech Support Specialist to join our dynamic team. If you enjoy solving problems and have a passion for technology, this is the perfect opportunity for you to balance your schedule with a rewarding career.
As an evening representative, you will be the first point of contact for our clients, ensuring they receive top-tier technical assistance during our peak hours.
Responsibilities
- Troubleshoot hardware and software issues for remote and on-site clients.
- Manage and prioritize incoming support tickets via our ticketing system.
- Communicate complex technical solutions clearly to non-technical users.
- Document all interactions and resolutions in the company database.
- Collaborate with the morning shift team to hand over ongoing issues.
Qualifications
- High School Diploma or equivalent required.
- Basic IT Knowledge including Windows, Mac, and networking basics.
- Excellent Verbal Communication skills (English proficiency required).
- Reliable Transportation is essential for evening shift availability.
- Customer Service Experience is a strong plus.